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Delivery

All of our machined timber and sheets are on a 30 working day turnaround. Our shop items will generally be on a 5-10 working day lead time dependant on stock. You are more than welcome to phone ahead to check the current lead times on shop items.

  • Express delivery on all orders.
  • All orders expertly packed to ensure against damages.
  • All standard, machined to size orders will be dispatched within 30 working days (subject to stock availability).
  • Extra Wide orders will be dispatched within 30 working days (subject to stock availability).
  • Oils, Treatments & Accessories have a £8 delivery charge (excluding Timber Sample Fan, Wood Plugs & Jointing Biscuits where costs may vary).
  • Delivery costs will be automatically calculated using the weight, size and delivery location of your order so delivery rates will vary. Please view the checkout and enter your postcode to get a full price on delivery for your order.

 

Palletised Delivery Information

  • Due to the size and weight of goods, some items will be sent via a roadside palletised delivery. Pallet deliveries start from £52.90.
  • We will contact you prior to dispatch to arrange a convenient delivery weekday. At this point you will have an option of an AM or a PM delivery slot.
  • Please be aware, if a forklift is unavailable at the delivery address (e.g. a residential address) people will be required to help unload the pallet by hand. This is for the health and safety of the delivery driver.

 

Collections

  • Contactless collection is an option for any order. Our collections take place at our workshop in Falmouth, Cornwall between the hours of 8am-5pm any weekday excluding bank holidays.. 
  • We will contact you once the goods are ready to collect in order to arrange a convenient timeslot for contactless collections. At this point you will have the option of an hour long collection slot.

 

Please note that any price estimates given above are for mainland UK Delivery, excepting the highlands, and are excluding VAT.

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